How we bill and accept payments
|WE BILL FOR ALL SERVICES THROUGH PAYPAL|
In most cases, we bill 50% (non-refundable) upon acceptance of the project and balance due upon completion. The upfront deposit covers out of pocket expenses and services rendered before delivery. Any deviation from this is discussed with the client prior to accepting the project. We take care in detailing our invoices and what you are paying. Please do not just “send a payment”…pay the invoice that we send via PayPal. Also, be sure that your payment is marked for instant payment and not “e-check”. e-checks are not valid tender until cleared from the bank and this can add a delay to your account posting. Payment is considered received when funds have cleared your account and posted to ours.
Late Payments and How We Handle Them
1-4 days late: Grace Period
5-10 days late: Site stays up // $25.00 fee
11-15 days late: Site stays up // $50.00 fee
16-20 days late*: Suspension of website with notice of “non-payment suspension” placed on site // $75.00 fee to restore site
21-25 days late*: Website archived // $100.00 fee to restore site
26-30 days late*: $200.00 retention fee PLUS $100 fee to restore the site
*Website will be restored upon payment of outstanding invoice(s) and fees.
Beyond 30 days?
31-45 days: $300.00 charge to restore site PLUS all outstanding charges including the “late fees”. Beyond 45 days, your website directory and back up data will be deleted.
Future Services and Payments after Late Fees
Billing out and/or payment percentages will no longer be an option to remain a client of Lewaine Publishing. Once you have become a “Late Account”, all future services will be rendered when account is paid in full.
[last updated Aug 1, 2013]